ONE PLAN. ONE PRICE. NO TRICKS. NO TRAPS.

The One Plan is the one price with no promo traps, and no need to switch after 6 months. Enjoy nbn broadband speeds of 500/50Mbps (Typical Evening Speeds 500/40Mbps) for just $80/mth.

Switch made simple

Signing up to Exetel is quick and easy. So, you’ll be online before you know it.

We’re online daily

Chat with our experts daily from 9am–9pm AEST/AEDT — even on Christmas!

Go to Warp Speed

For an extra $1/day, you can Warp Speed up to 1000/100 Mbps.

Hibernate and save

Less speed, more savings—Hibernate and save a dollar a day.

Refer a Friend

Get $1/month off each while you’re both Exetel Broadband customers. T&Cs apply.

eSIM only plan

Get talking sooner with fast eSIM activation.

INTRODUCING THE ONE

The only nbn plan you’ll ever need, whether working from home, streaming, gaming, or memeing, this is The One for you. Plus, with Warp Speed and Hibernate you’ll enjoy the flexibility to internet your way.

The internet plan

The features

What can 500/50 do for you?

With fast internet, you can download files, stream your fave shows, and scroll socials quicker – so you spend less time buffering and more time doing what you love online.

Hibernate

Going on a holiday or taking a tech break? Dial your internet speed down and save $1 /day when you don’t need it—giving you peace of mind and extra savings while you’re offline.

Warp Speed 2X faster

For an additional $1/ day you can upgrade your internet speed to 1000Mbps anytime you want. Need to download a big file in a hurry or binge watch a streaming series in 4K? Go for Warp Speed. TES: 860/85 Mbps.

Critical Information Summary | Fact Sheet

Ideal for working from home

Say goodbye to the awkward, unflattering mid-meeting freeze screen. And say hello to Exetel One Plan.

Suitable for online gaming

Gamers rejoice! Exetel One Plan's got your back and your game!

Live stream movies and tv shows in 4K

Wait, Darth Vader is whose dad? Watch the whole movie and avoid office spoilers.

Online shopping, social media, and browsing

Fast enough to bag those ageing rockstar's third farewell tour tickets. Be THAT friend, with Exetel.

THE PLUS ONE ESIM PLAN

For streaming, scrolling, or group chat roasting - Plus One pre-paid eSIM plan is always down. Big data, fast speeds, and zero clinginess.

The mobile plan

The features

A trusted Australian network

Exetel uses the Telstra Wholesale Mobile Network, click here to learn more.

eSIM

No need to wait by the mailbox. Get your eSIM delivered to you digitally so you can activate in minutes.

Data Bank

Don't waste unused data. With Data Bank, your leftover gigs roll over up to a massive 1000GB ready for when you need them.

Critical Information Summary

eSim ready

Great for switching carriers, supporting multiple numbers, and offering better security.

eSIM compatibility

Fast 5G network*

Stream music, news, sport, video and movies on the move. All the entertainment you need, delivered super-fast and right to your phone. *Speed caps apply

Bank unused data

With a massive 130GB every 30 days and a data bank of 1000GB. Nothing goes to waste.

No lock-in contract

Have the freedom of a no lock-in eSIM-only plan that gives you great value and data allowances.

Unlimited calls and texts, anywhere in Australia!

With our eSIM-only plan, you get unlimited calls and texts across Australia – no worries!

What customers are saying about us

Exetel extras

Manage your service in the app

We've created an app where you can manage your account, activate Warp Speed & Hibernate and even pay your bills!

Refer a friend to get a discount

Get your loved ones onboard and you both get $1 off your internet bill for as long as you both remain on the Exetel One Plan.

Everything you need to know

Find the answers to frequently asked questions here.

ONE PLAN. ONE PRICE. NO TRICKS. NO TRAPS.

INTRODUCING THE ONE

THE PLUS ONE ESIM PLAN

What customers are saying about us

Exetel extras

Manage your service in the app

Refer a friend to get a discount

Featured articles

When to upgrade your Wi-Fi router

Everything you need to know about FTTP (Fibre to the Premises)

Why Exetel’s The One plan is a no-brainer

Unlock the Power of Exetel’s 500/50 nbn Plan

Everything you need to know

Available subject to qualification

New development charges

Network Termination Device

Medical disclaimer

Medical and Security Alarms

Typical Evening Speeds Explained

Payment Information

Cancelling Your Internet Service

Acceptable Usage Policy

About Warp Speed

About Hibernate?

Refer a friend

BYO Modem

What is Exetel nbn The One Plan?

I am an Exetel customer with old plans, how can I switch to Exetel The One internet plan?

I am an Exetel customer with The One internet plan, can I get an Exetel nbn plan for another address?

Will my Home VoIP or Home phone still work if I switch to Exetel One internet plan?

My address is eligible for nbn fibre upgrade, can I get an Exetel nbn plan?

If my address has FTTC, FTTN, FTTB or nbn FW connection, can I get Exetel NBN plan?

What is CGNAT?

Why is Exetel changing to CGNAT?

How data allowances work?

Exceeding your data allowance

About no lock-in

Cancelling your service

Exetel acceptable use policy

Payment Information

National calls and standard SMS

How data consumption works

Network details

Important information about scams

Mobile device compatibility

How to activate my eSIM connection?

How long will it take to activate my eSIM service?

How many eSIM Only plans can I purchase?

Can I do Global Roaming with Exetel eSIM Only Plans?

I need to replace my eSIM

How can I transfer my eSIM to another mobile phone?

What will happen if I use up all of my data?

How can I change my plan?

Can I tether my Exetel mobile service?

Can I set up a Call diversion?

How does SMS Scam Filter work?